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If you ve been flying disney cruises United s airline partners recently, and crediting those flights to your MileagePlus account, check your balance disney cruises apparently United has been removing legitimate flight credits en masse when their flight partners haven t confirmed the activity.
Miles from Blighty reports a similar and perhaps disney cruises related problem , with paid business class travel on Air New Zealand reverting from having earned elite qualifying miles to earning just redeemable miles.
These sorts of IT problems, disney cruises along with problems disney cruises like failing to properly issue award tickets won t be solved by the rollout of the new graphical interface for United agents computer systems tomorrow.
But expect some disruptions due to that a new graphical rather than command line system is sorely needed for sure, and should ultimately be helpful (and the fact that the interface is supposedly optional and agents disney cruises in the know should still have access to the command line). But agents will still be hunting and pecking around for a few days for sure as they get used to their new system, so don t expect everything to go smoothly this week. It won t be nearly as bad as with the massive problems from United s reservation ssytem integration back in March. But it won t be without hiccups either. And I am personally waiting to see how the existing computer terminals do with the graphical rather than text-based system.
I had both UA and LH flight segments on a single UA award ticket. The original reservation was confirmed correctly with both UA and LH. But when I later changed the dates, flights, and stopover city, the partner flight changes did not appear in the LH reservation system.
After the change, everything was correct disney cruises in my UA record locator; but my LH record locator still showed the original flights LH didn t know about any of the changes. When I called UA Res again, they got a supervisor to help; the end result disney cruises was that both my original flights and my changed flights (with different stopover cities) showed as confirmed by LH. (This caused some confusion when I checked in with LH,)
Bottom line: Get all partner record locators from UA; check on the partner Web sites to ensure the flights are confirmed correctly in the partner s reservation system (especially disney cruises important when you change an existing reservation).
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